Crashes on moving from waiting room

Meeting SDK Android
1

Description
This is happening in android at times when the user is moved from waiting room to the meeting
Gettting this error randomly on production where the app doesn’t even start post this error starts hitting
java.lang.RuntimeException: Unable to create service com.zipow.videobox.share.ScreenShareServiceForSDK: java.lang.NullPointerException: Attempt to invoke virtual method ‘android.content.SharedPreferences android.content.Context.getSharedPreferences(java.lang.String, int)’ on a null object reference
at android.app.ActivityThread.handleCreateService(ActivityThread.java:2785)
at android.app.ActivityThread.access$1800(ActivityThread.java:151)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1393)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:135)
at android.app.ActivityThread.main(ActivityThread.java:5268)
at java.lang.reflect.Method.invoke(Method.java:-2)
at java.lang.reflect.Method.invoke(Method.java:372)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:902)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:697)

Caused by: java.lang.NullPointerException: Attempt to invoke virtual method ‘android.content.SharedPreferences android.content.Context.getSharedPreferences(java.lang.String, int)’ on a null object reference
at com.zipow.videobox.util.PreferenceUtil.readIntValue(PreferenceUtil.java:311)
at com.zipow.videobox.util.NotificationMgr.showConfNotificationForSDK(NotificationMgr.java:975)
at com.zipow.videobox.share.ScreenShareServiceForSDK.onCreate(ScreenShareServiceForSDK.java:23)
at android.app.ActivityThread.handleCreateService(ActivityThread.java:2775)
at android.app.ActivityThread.access$1800(ActivityThread.java:151)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1393)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:135)
at android.app.ActivityThread.main(ActivityThread.java:5268)
at java.lang.reflect.Method.invoke(Method.java:-2)
at java.lang.reflect.Method.invoke(Method.java:372)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:902)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:697)
Which version?
[v4.6.15086.0209]

To Reproduce(If applicable)
Steps to reproduce the behavior:

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  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
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Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Version [e.g. 22]

Additional context
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2

Hi agarwal.sbh,

Thanks for the post. Could you have a try with the latest version of SDK: v4.6.15801.0403, this issue has been fixed in this version.

Hope this helps. Thanks!