Create meeting API gives 500 internal server error

Description
I want to integrate zoom with my application. For that I am trying to create a new meeting but it gives internal server error. Please let me know where am I going wrong.

Error

500 Internal Server Error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT based app

Which Endpoint/s?
/users/{userId}/meetings

Payload for the API
{
“topic”: “Testing Meeting”,
“type”: 2,
“start_time”: “2021-07-02T23:58:00Z”,
“duration”: 30,
“timezone”: “Asia/Kolkata”,
“password”: “123456”,
“agenda”: “Testing the meeting”
}

Hi @prajapati.prerita22 ,

Thanks for your inquiry on this. Your payload looks correct and we were unable to reproduce the error on our end.

Are you receiving the same error when making the request via Postman?

Additionally, are there any password requirements for the app that could be failing?

Best,
Gianni

Hi,

Thanks for the reply.

I am actually making the request from postman and getting 500 error.

Sharing you the curl request for the same.

curl --location --request POST 'https://api.zoom.us/v2/users/LRHg0QRxTd6aBbuvDUkxNQ/meetings' \
--header 'Content-Type: multipart/form-data' \
--header 'Authorization: Bearer {jwt token value here}' \
--header 'Cookie: _zm_mtk_guid=11c739c4019845f2952ebe8e6819c8ec; _zm_csp_script_nonce=kFdi5udoQI2Fw-US30ZAGg; _zm_currency=INR; cred=041015A130CB344A3BCB17464FCB70AB; _zm_ctaid=yNtLgJG7Q1u6MRhj-dbeOA.1625252031716.960bf3db3f473f3c4e81fba197b1e58c; _zm_chtaid=228' \
--data-raw '{
  "topic": "Testing Meeting",
  "type": 2,
  "start_time": "2021-07-03T23:58:00Z",
  "duration": 30,
  "timezone": "Asia/Calcutta",
  "password": "123456",
  "agenda": "Testing the meeting"
}'

Thanks for your response @prajapati.prerita22 – were you able to identify if there are any password requirements for the app that could be failing?

Gianni

@gianni.zoom There are no password requirements set for the account.

Hi @prajapati.prerita22 – okay thank you for confirming. Can you please send the original request, meeting id and account id to developersupport@zoom.us with me addressed?

Thank you!

HI, I have mail the request details on developersupport@zoom.us

Thank you @prajapati.prerita22 — we will be in touch with you there directly.