Data Compliance API - Deauthorization

What happens if the POST back to Zoom, to confirm that the data has been removed from our app after receiving the deauthorization webhook request, fails for some reason? Will we get the webhook request again?

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

Hey @crickarby,

Good question, are you saying if your request fails or if there is a some kind of server error on Zooms end?


Hi @tommy

I guess I’m curious about two things.

  1. If we miss the initial webhook request due to some network or other outage, will we receive another webhook request?
  2. If our response to zoom confirming that we’ve deleted the users data fails, how would we know we need to send another confirmation post?


Hey @crickarby,

You will know the user uninstalled the app because the API requests to their account will fail.

Let me see if we have a fallback for this use case. (ZOOM-181191)