Zoom Deauthorization Notification not working for production environment

API and Webhooks
1

Description
In the test case of App Deauthorized and Data Compliance . We are not getting Deauthorization Notification for production instance

Error
In the process of deauthorization when we installed and uninstall app and we have not received deauthorization event to delete the zoom user data.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
App Deauthorized and Data Compliance

App Name & URL :
GVirtualClassroom-App

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Install the app
  2. Uninstall the app
    Result: expected Deauthorization Notification endpoint not called by zoom

Additional context
We have tested the Deauthorization Notification Endpoint with Postman. it works p
and also checked deauth url is not behind a VPN or firewall.
Note: We are also not getting Webhook notifications from zoom

2

Hey @megeshd.vidyayug

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout these related threads that may have the answer you are looking for:

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

3

Thanks @DeveloperBot.
Above replied threads cant solve my issue.

4

Hi @megeshd.vidyayug,

Thanks for reaching out here, since we’re already in contact via Developer Support, I will follow up with you there!

Thanks,
Will

5

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