Delete User and Transfer Whiteboards

API and Webhooks
1

Description
Details on your question or the problem you’re trying to solve.
I am able to successfully call the delete operation and transfer meetings, webinars, and records. I am having an issue with transfer_whiteboard. The whiteboards are being deleted along with user and not transferred.
Error?
The full error message or issue you are running into, where applicable.
No error message
API Endpoint/s?
Share the API endpoint/s you’re working with to help give context.
https://api.zoom.us/v2/users
How To Reproduce
Steps to reproduce the behavior:
1. Request URL / Headers (without credentials) / Body
2. Authentication method or app type
3. Any errors

method=DELETE, url=https://api.zoom.us/v2/users/w0xl-8ipTCqLjQA-YOYWpQ?transfer_email=testuser.test@test.com&transfer_recording=true&transfer_meeeting=true&transfer_webinar=true&transfer_whiteboard=true&action=delete

Additional context
Add any other context about the problem here.

2

@jhavel.hayes
Interesting! Thanks for bringing this up.
Please allow me some time to do some testing on my end and I will come back with an update shortly.
Best,
Elisa

3

any updates on this api call?

4

Hey there @jhavel.hayes

Thank you for your patience. Unfortunately I am not able to replicate this issue on my end.
Could you please send me the request URL and the response body that you are getting via Direct Message so i can share this with the team and debug this issue further.

5

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