I have a zoom business account, and I could use zoom API to request a new zoom id (zoomService.createZoomUser(user.email)) as a paying user account. It works. But when I deleted the id (zoomService.deleteUser(zoomId)), the code went through but the account was not completely deleted. When I requested again, it gave me the error shown below. Basically, the account I deleted still held a position in my paying accounts. I thought it needed time to process, but I’ve waited for 2 days still nothing changes. I wonder why is this happening? Thanks!
your request to add a new licensed user could not be approved at this time because your account has reached the permitted maximum number of 15 paying users. please purchase additional licenses or contact the zoom support team to provision additional users in your account.