Description
When we try to delete a user via the API and pass the transfer_email and transfer_meeting values the user is deleted but also the meeting is deleted. When we try to delete a user in the dashboard , we are prompted with the option to transfer. Selecting transfer meeting and supplying the same email we use in the api call results in a successful transfer.
Is it not possible to transfer all meetings to another user via the delete user API call when using a JWT token ?
Error
No error, the delete completes but meetings are not transfered
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
DELETE /users/{id}?action=delete&transfer_email=&transfer_meeting=true&transfer_recording=true
Thank you for reaching out to the Zoom Developer Forum. Based on what you’ve described, this does sound a bit strange. Would it be possible to share the exact request that you’re making with the User/Meeting ID so that I can take a further look?
This should move meeting 81194583720 to the new user (sso only) and make it the host. But it actually just deletes the user and the meeting is deleted as well.
Thank you for providing additional information. I’ve since reached out to our engineering team in regard to this issue to see if they are able to offer any insight. I’ll be sure to update you when I hear back from them. (ZOOM-228449)
Thank you for your patience. Our engineering indicated that only upcoming meetings are transferred when a user is deleted. Are you able to confirm if this meeting was upcoming when the user was deleted?