Discrepancy in Zoom Recording Webhook Trigger for Specific Meeting Keys

API and Webhooks
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1

We currently have access to the Zoom Recording Webhook and have identified an inconsistency that requires your attention.

For the following meeting keys:

85750316412

84371061977

Two separate recordings were generated for each meeting. However, we observed that the webhook API was triggered for only one of the recordings in each case [the latest one].

This is a critical issue, as the webhook is not consistently triggering for meetings that generate multiple recordings.

This may impact our ability to process and track recordings accurately. Kindly investigate this matter at your earliest convenience. Thank you for your support.

2

Hi @sanket
Thanks for reaching out to us
Could you please confirm if you stopped the recording while the meeting was live and then started a new one again?
I would need to troubleshoot this on my end