Hi Zoom team,
Please enable RTMS/startRTMS for our Zoom App (Development environment):
-
App name: Custom Zoom Application
-
Client ID (Development): DTo7XSTiRqmCgW5WlI8UdA
-
Home URL: https://xeq-pr1-stg-091239-88dd0604b960.herokuapp.com/rtms/app
-
Webhook endpoint: https://xcellerateeq.ai/rtms/webhook (Bearer token set)
-
Zoom App SDK APIs selected: startRTMS, stopRTMS, getRTMSStatus, pauseRTMS, resumeRTMS
-
Event selected: onRTMSStatusChange
Issue:
Calling zoomSdk.startRTMS() in the Zoom client returns:
-
40316: “API hasn’t passed marketplace verification / This api is not supported”
And zoomSdk.getSupportedJsApis() returns: -
80004: “app_not_support / No Permission for this API”
We need RTMS enabled for this app ID (Development) so startRTMS can succeed. Can you please flip the RTMS entitlement today? Happy to provide any additional details if needed.
Thank you!