Error Initializing Session

Video SDK
1

Hi,

I am almost certain this is an issue with Zoom but does anyone have a solution to fix thiss on free tier:
*
{type: ‘JOIN_MEETING_FAILED’, reason: ‘This account does not exist or does not belong to you’, errorCode: 200}*

  1. errorCode: 200

  2. reason: “This account does not exist or does not belong to you”

  3. type: “JOIN_MEETING_FAILED”

  4. [[Prototype]]: Object

My guess is that their free 20 api credits is a lie and I need to pay the $100 USD to actually use the Video SDK but I need someone to confirm it before I start dropping cash.

I’ve done basically everything at this point and there is no working solution.

please and thank you.

2

The error usually means you have an incorrect JWT being used. Can you direct message me an example JWT you’re using, the session name, sessionId and account credentials? I can take a look. You can also use a service like jwt.io to inspect the token. You can also use Video SDK - Authorize to create a known good JWT using your Video SDK Key and Secret.