Error with a newly generated token

API and Webhooks
1

Hello

I’ve been having problems lately with the automatic closure of a session.
The script runs smoothly, but there are a few calls that generate errors with the API: https://api.zoom.us/v2/meetings/meeting_id/status
The log below shows the generation of a token and its use a few milliseconds later.

2023-12-11 15:00:07,391 INFO:HTTP Request: POST https://zoom.us/oauth/token?grant_type=account_credentials&account_id=SPsqoxwjTpqO-SLhtl30rw "HTTP/1.1 200 OK"
2023-12-11 15:00:07,392 INFO:New Token: Bearer eyJzdiI6IjAwMDAwMSIsImFsZyI6IkhTNTEyIiwidiI6IjIuMCIsImtpZCI6ImQyOWViYjc4LTdmNGMtNDIzNC04NGI0LTI5MmViYTBlZjRiZSJ9.eyJhdWQiOiJodHRwczovL29hdXRoLnpvb20udXMiLCJ1aWQiOiJFYWpTZGdPcVJVT0RzN1JHUVFZVTN3IiwidmVyIjo5LCJhdWlkIjoiY2M3Y2JhZTQ1MzY4MGYzYTdiZmUyNjAyZDU2NGQ0MzUiLCJuYmYiOjE3MDIzMDMyMDcsImNvZGUiOiJiMUN3NXdWSVFGaXVfdWR3YjRtZ2tnRUNyMmJhSTZLU1EiLCJpc3MiOiJ6bTpjaWQ6Y2duNUN0aHZTX2FXdW5YQ0ZoQk9zZyIsImdubyI6MCwiZXhwIjoxNzAyMzA2ODA3LCJ0eXBlIjozLCJpYXQiOjE3MDIzMDMyMDcsImFpZCI6IlNQc3FveHdqVHBxTy1TTGh0bDMwcncifQ.Ve49nYm4VnyhhYXMkgIE1AfeKCshY_8hdjVQgEXCnUJDL8q3hDT2cqapFkQhqFJ2z0zeyiVd8P2JTgIZd8Wv8w
2023-12-11 15:00:07,392 INFO:ClientId : cgn5CthvS_aWunXCFhBOsg
2023-12-11 15:00:07,397 INFO:PUT:https://api.zoom.us/v2/meetings/82322546443/status
2023-12-11 15:00:12,420 ERROR:Error : 
2023-12-11 15:00:12,420 ERROR:Headers Error : https://api.zoom.us/v2/meetings/82322546443/status
2023-12-11 15:00:12,421 ERROR:Client Header : Headers({'accept': '*/*', 'accept-encoding': 'gzip, deflate', 'connection': 'keep-alive', 'user-agent': 'python-httpx/0.24.0', 'authorization': '[secure]', 'content-type': 'application/json'})
2023-12-11 15:00:12,421 ERROR:authorization : Bearer eyJzdiI6IjAwMDAwMSIsImFsZyI6IkhTNTEyIiwidiI6IjIuMCIsImtpZCI6ImQyOWViYjc4LTdmNGMtNDIzNC04NGI0LTI5MmViYTBlZjRiZSJ9.eyJhdWQiOiJodHRwczovL29hdXRoLnpvb20udXMiLCJ1aWQiOiJFYWpTZGdPcVJVT0RzN1JHUVFZVTN3IiwidmVyIjo5LCJhdWlkIjoiY2M3Y2JhZTQ1MzY4MGYzYTdiZmUyNjAyZDU2NGQ0MzUiLCJuYmYiOjE3MDIzMDMyMDcsImNvZGUiOiJiMUN3NXdWSVFGaXVfdWR3YjRtZ2tnRUNyMmJhSTZLU1EiLCJpc3MiOiJ6bTpjaWQ6Y2duNUN0aHZTX2FXdW5YQ0ZoQk9zZyIsImdubyI6MCwiZXhwIjoxNzAyMzA2ODA3LCJ0eXBlIjozLCJpYXQiOjE3MDIzMDMyMDcsImFpZCI6IlNQc3FveHdqVHBxTy1TTGh0bDMwcncifQ.Ve49nYm4VnyhhYXMkgIE1AfeKCshY_8hdjVQgEXCnUJDL8q3hDT2cqapFkQhqFJ2z0zeyiVd8P2JTgIZd8Wv8w

Thanks for your help

2

Hi,

Are the subsequent requests failing even after generating a new access token?

3

There is no call after a Token error.
I rerun the generation of a new Token and repeat the operation that failed.

4

@EVant

  • can you confirm that the app is still active (not deactivated or deleted) ?
  • can you confirm that the user is still part of the same account?

If yes, can you paste the complete error that you receive from Zoom in curl format?

5

I confirm a positive answer to both questions.
The error doesn’t occur consistently and hasn’t reappeared since the post.

7

Thank you for your answer.
I’ve put in the log all the informations Header, Bearer and call sequence.

This script is so rudimental that I have no margin for errors.

Since my post (1 month) and without any change, it hasn’t occured again. I assume it’s a zoom servers issue