Feature Request: Recording Analytics via API

Is your feature request related to a problem? Please describe.
The problem is that we don’t have unlimited Cloud Recording, so we need a good way to manage it. Right now, the only option for automatic management is “recording age”. However, we want to be able to factor in things like “most recent recording view” and/or “number of recording views”.

Describe the solution you’d like
I’d like to be able to access the recordings analytics via the API. Right now, this information is only available through the web interface itself, but we need an automated approach. Specifically, we need the time of the most recent view, but it would be helpful to have access to all of the information currently available via the website (both aggregates like counts and individual view details). Please note that simply adding a “least recently used” method to the Cloud Recording cleanup will not be sufficient for us because there are something things that we will want to keep even if they are not being used (perhaps a “protect from automatic delete” flag, but that’s a whole other feature request).

Describe alternatives you’ve considered
At this time, because of our need to retain educational recordings, it seems our only alternative is to download everything and delete based on “recording age”, but this will break a lot of links that users are posting on websites and in learning activities.

13 Likes

We would like to see all the views of recordings by users: view_datetime, recording_id, user_id etc.

2 Likes

views / downloads by meetings, with date range or current.

@tommy any expected time on this?
very much needed
thank you
michael

Hi @Jonathan_Champ

Is there an answer for this topic “access the recordings analytics via the API”?

Regards

No, at this time I haven’t seen any documented changes to the API that would provide recording analytics information.

Hey @Jonathan_Champ,

Thank you for submitting a feature request. I’ve since reached out to our engineering team so that they can consider this feature for a future release. I’ll keep you updated here as I learn more information.

In the meantime, please subscribe to our changelog in order to stay up-to-date with the latest features and fixes. (ZOOM-257473)

Thanks,
Max