There are 2 urls that need to be open on a firewall for the web sdk to work correctly and both the IP addresses that the URLs point to are not on this official support list → Network firewall or proxy server settings for Zoom – Zoom Help Center
The URLs are:
What I need to know is if there are IP ranges we can tell customers that need to be open for this traffic or if its just these 2 IP addresses. Also why are they not on the official list of IP addresses for Zoom?
Connection Time Out
Which Client Web SDK version?
1.8.6 & 1.9.0
To Reproduce(If applicable)
Steps to reproduce the behavior:
- In Chrome dev tools find “Network Request Blocking”
- Add both these URLs to the list of blocked request
- Navigate to a page running the WebSDK
- You will get the Session Timed out Error