Flickering second video in Web Video SDK 1.3.0

Video SDK Web
1

Description
We have an app where a “picture-in-picture” view is shown on top of the main video. This is rendered on one canvas. With the new 1.3.0 version, the second video flickers in and out constantly.

Rolling back to 1.2.7 solves the problem for us.

Browser Console Error
There don’t appear to be any console errors.

Which Web Video SDK version?
Web video SDK 1.3.0

Video SDK Code Snippets
The code snippets that are causing the error / issue so we can reproduce.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Device (please complete the following information):

  • Device: Windows 11 PC, Windows 10 laptop
  • OS: Windows 10 and 11
  • Browser: Chrome 103.0.5060.114
  • Browser Version 103.0.5060.114

Additional context
Add any other context about the problem here.

2

@jon.roberts , thanks for reporting this. We’ll look to reproduce this. For looking up session information, is the email domain associated with your forum user connected to your Video SDK account?

4

Looks like this has been fixed in version 1.4.0

5

@jon.roberts,

Glad to hear the behavior is resolved and the SDK is working as expected. Should there be anything else we can help with, please let us know.

6

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