Garbled characters appear in the chat

Description
English letters and numbers are messed up code in the meeting chat. Chinese content is displayed normally.System language is English

Which macOS Client SDK version?
5.5.7677.0322.

Screenshots


chat contents is:
Can I not INTRODUCE WHAT HAHA
sorry
Im yangjing marketing intern ^^

Device (please complete the following information):

  • Device: [MacBookAir9 1 ]
  • OS: [10.15.7]

Hi @Tian_Foo, thanks for the post.

This is certainly strange behavior. Are you able to reproduce this in the SDK sample app and the latest version of the SDK? Also, are you sending messages programmatically or through the SDK’s default UI?

Thanks!

Hi,Jon
Thank you for replying.
This problem occurs frequently in several different MAC computers, but doesn’t occurs every time. Sometimes relaunch the app and the chat function can become normal. We send messages through the SDK’s default UI.

Hi @Tian_Foo,

Thank you for clarifying that this is intermittent. I have tried a few times to reproduce this on the latest sample app and still am seeing the correct message content 100% of the time. Is this happening in the sample app or within your own SDK application?

Thanks!

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