<a name="p-315481-i-have-a-python-module-in-production-that-gets-chat-logs-from-get-chatusersuseridmessages-its-worked-for-about-7-months-and-has-just-stopped-working-the-behaviour-we-see-is-endless-next-page-tokens-with-a-different-token-and-same-content-as-the-first-page-so-the-module-gets-stuck-in-an-endless-loop-i-opened-a-ticket-with-support-and-they-directed-me-to-here-after-some-troubleshooting-its-breaking-a-core-production-service-would-really-appreciate-some-assistance-1" class="anchor" href="#p-315481-i-have-a-python-module-in-production-that-gets-chat-logs-from-get-chatusersuseridmessages-its-worked-for-about-7-months-and-has-just-stopped-working-the-behaviour-we-see-is-endless-next-page-tokens-with-a-different-token-and-same-content-as-the-first-page-so-the-module-gets-stuck-in-an-endless-loop-i-opened-a-ticket-with-support-and-they-directed-me-to-here-after-some-troubleshooting-its-breaking-a-core-production-service-would-really-appreciate-some-assistance-1"> I have a python module in production that gets chat logs from ‘GET /chat/users/{userId}/messages’ - it’s worked for about 7 months and has just stopped working. The behaviour we see is endless next page tokens with a different token and same content as the first page, so the module gets stuck in an…

Try again everyone. The AWS outage the other day caused the issue, due to zoom having to switch clusters to restore services; it’s been reverted and working again for us

GET /chat/users/{userId}/messages endless next page token

API and Webhooks Chat

Steven7 (Steven) October 22, 2025, 8:32am 16

Same issue happened here. I did open a ticket similar to this issue before.

Looking forward to your assistance. Thanks

1 Like

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GET /chat/users/{userId}/messages endless next page token

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