Description
We are getting throttled on the zoom account, and not sure where/why this is happening. Could you help us identify where/when these API calls are happening, and why our oAuth app is being throttled?
We are getting Error
{“code”:429,“message”:“You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”}
Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAUth
Which Endpoint/s?
GET/v2/metrics/zoomrooms
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Make request with zoom account id: 107962
Additional context
I am making this request on behalf of the zoom account id: 107962
Hey Tommy, could you help dive a little deeper into what time of the day we are hitting the limits? Could any logs help reveal how quickly the limit is being reached?
The OAuth App is not hitting limits, but rather the Zoom account is most likely hitting the limits by other means.
06 Aug 2020 15:33:49,773 [INFO] (http-bio-12080-exec-355) com.amazonaws.moneypenny.console.controller.ConsoleController: MAX page size: 300Page number: 1 Response: {“code”:429,“message”:“You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”}
06 Aug 2020 15:33:33,111 [INFO] (http-bio-12080-exec-329) com.amazonaws.moneypenny.console.controller.ConsoleController: MAX page size: 300Page number: 1 Response: {“code”:429,“message”:“You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”}
06 Aug 2020 15:41:41,036 [INFO] (http-bio-12080-exec-352) com.amazonaws.moneypenny.console.controller.ConsoleController: MAX page size: 300Page number: 1 Response: {“code”:429,“message”:“You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”}
In the past 13 days, there were two days when the number of requests for “/v2/metrics/zoomrooms” API exceeded 60,000. So it will throw the 429 error messages.
