Description We are getting throttled on the zoom account, and not sure where/why this is happening. Could you help us identify where/when these API calls are happening, and why our oAuth app is being throttled? We are getting Error {“code”:429,“message”:“You have reached the maximum daily rate l…

Hey @maiergeo , Please make sure you are in bounds to our rate limits: [image] Rate Limits - API Reference Rate Limits Rate Limits define the maximum number of requests that can be made by apps to the Zoom REST API in a given period of time. Zoom employs rat... …

Hey Tommy, could you help dive a little deeper into what time of the day we are hitting the limits? Could any logs help reveal how quickly the limit is being reached? The OAuth App is not hitting limits, but rather the Zoom account is most likely hitting the limits by other means.

Some logs with timestamps 06 Aug 2020 15:33:49,773 [INFO] (http-bio-12080-exec-355) com.amazonaws.moneypenny.console.controller.ConsoleController: MAX page size: 300Page number: 1 Response: {“code”:429,“message”:“You have reached the maximum daily rate limit for this API. Refer to the response head…

Hey @maiergeo , We will look into the logs and see why you are hitting the rate limits. (ZOOM-187657) I will get back to you with an update. Thanks, Tommy

Hey @maiergeo , According to our API RateLimits , a daily rate limit of 60,000 requests/day will be shared amongst Heavy and Resource-intensive APIs. [image] In the past 13 days, there were two days when the number of requests for “/v2/metrics/zoomrooms” API exceeded 60,000. So it will throw the 4…

GET/v2/metrics/zoomrooms getting throttled

API and Webhooks

tommy (Tommy Gaessler) August 13, 2020, 6:20am 2

Hey @maiergeo,

Please make sure you are in bounds to our rate limits:

Thanks,
Tommy

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GET/v2/metrics/zoomrooms getting throttled

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