Getting exact number of attendees and registrants per webinars

I’m not being able to retrieve for previous webinars the number of registrations by source name and the number of unique attendees (or unique viewers), just like the “Attendee report” in Reports>Usage Reports>Webinar.
Another issue I’m encountering is that the JWT token keeps expiring every day.


Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT token


Hi @emprende,

Can you share an example of the request you’re making so that we can help to debug? :slight_smile:

In the meantime, please make sure that you’re setting an expiration date further in the future for your JWT token? To do so, follow these steps:

  1. Under “Expiration Time”, click Other

  2. Then, in the white space that will appear below, enter a time and date in this format: 18:12 04/20/2021

  3. As soon as you enter this new expiration, the token will update automatically/change dynamically within the gray space below. (You’ll notice if you were to toggle back and forth between 90 mins, 1 day, “Other”, etc., the token itself change slightly as you do so.)

  4. That’s it—you do not need to hit continue or go to another page. Copying that token once you enter the desired expiration time generates that token immediately below. So you should copy it and paste it, because the next time you navigate back to the app, the token you see will default back to the 90 mins, and is a different token altogether.


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