Getting play() request error on rendering self video via video-player-container

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Video SDK Type and Version
video sdk npm version 1.10.8 for web

The play() request was interrupted by a new load request

ERROR Error: Uncaught (in promise): AbortError: The play() request was interrupted by a new load request.

Troubleshooting Routes
This error only happens when trying to render self video via the video-player-container attachment method as seen in the docs. If I attach the video by checking to see if video/canvas element is correct than attach not getting the error.

How To Reproduce
Steps to reproduce the behavior including:
Follow the steps exactly shown on the zoom developer video docs here: Video SDK - web - Video

The following code which matches the example is logging this error:


            stream.attachVideo(videoRoom.getCurrentUserInfo().userId, 3).then(userVideo => {


1 Like

Hey @sam9

Thanks for your feedback.

The issue arises because the initially captured video stream is applied to a Video SDK-inside dummy video element (which is hidden). When using stream.attachVideo, we pause the original video element’s play and apply it to the new video-player element, which is the expected behavior.

You can safely ignore this browser error as it does not affect the functionality.


1 Like