My question: How to acquire and use the add-on “license” for Live Transcription (live captions) for UI Toolkit in the Video SDK for web.
I’m using Video SDK - UI Toolkit version 2.2.5-1, using vanilla JS for a web app — I’m on the pay-as-you-go SDK plan with 10K free minutes.
I have the the UI Toolkit web app working fine, but would like to add “Live Transcription” (translation not needed). According the Video SDK docs, to use live transcription an “add-on license” is required and to contact sales. I called Zoom sales and they were clueless about anything related to the SDK / UI Toolkit, and pointed me to a $5/month add-on for live captions, but the description for this in my suggested products page on my workplace account is that it’s for zoom workplace/meetings… makes no mention of SDK compatibility and the sales person did not know if it would work for enabling live captions in my UI Toolkit / SDK projects.
So, who do I contact to get this license, and what and how much is this add-on license (and if it’s available on some obscure account page, where would that be?). Strange that it is so hard to get info on this. The more recent forum responses about live captions for UI Toolkit simply say that all you have to do is enable “captions” in the featureOptions object in the config object, with no mention of needing an add-on license. BTW, I tried adding the caption option and it did not work in my UI Toolkit app.
As a second question, I’ like to confirm that this add-on (assuming there is one) would for sure work in UI toolkit, as opposed to only working in the full custom Video SDK environment.
If by chance no add-on is needed, despite what the docs say, what else do I need to do to make it work in UI Toolkit aside from enabling the “caption” property in featureOptions?
Any insights / solutions for these questions are much appreciated.
Thanks