I’m using the GET /report/meetings/{meetingUUID}/participants API to fetch attendance data for completed meetings. However, I’ve noticed a recurring issue in some meetings:

API and Webhooks
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  • Some participants are showing duration: 0 with identical join_time and leave_time.
  • This happens even though the participant was present for a substantial amount of time. Interestingly, it seems that if I call the same API about 4-5 days after the meeting, the durations and timestamps are accurate and reflect the actual user activity.

Any guidance would be appreciated, as my requirement needs accurate data within a few hours of the meeting’s completion.

Zoom Meeting ID: 87638385130

One Example Reference :
{
“id”: “”,
“user_id”: “33555456”,
“name”: “----------”,
“user_email”: “”,
“join_time”: “2025-05-24T12:41:50Z”,
“leave_time”: “2025-05-24T12:41:50Z”,
“duration”: 0,
“attentiveness_score”: “”,
“failover”: false,
“status”: “in_meeting”,
“groupId”: “”,
“customer_key”: “”
},

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Hi @Motion
Thanks for reaching out to us. I replied to you in another thread, I will go ahead and close this one for now.

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