Inconsistent and missing results on /users/{userId}/recordings

I’m having difficulty getting consistent results while calling the /users/{userId}/recordings endpoint.

We have an application that calls the Zoom API to get a user’s cloud recordings in the past 3 months.
Recently, we started getting 0 results back from the API. Manually calling the API will get us some recordings but the results vary depending on the to/from dates specified and some of the recording do not show up, even if their start date falls in between the dates specified.

Missing results, 200 OK result code

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

How To Reproduce

All requests use the same userId

  1. Range March 1 to May 12, 2020:
    Calling GET /users/{userId}/recordings?page_size=300&from=2020-03-01&to=2020-05-12
    Returns 0 results. (Missing April meetings)

  2. Range March 1 to May 1, 2020
    Calling GET /users/{userId}/recordings?page_size=300&from=2020-03-01&to=2020-05-01
    Returns 6 meetings with recordings, all taking place in April.

  3. Range March 1 to May 14
    Calling GET /users/{userId}/recordings?page_size=300&from=2020-03-01&to=2020-05-14
    Returns 1 meeting, taking place on May 13. (Missing April meetings)

Please advice,

Thank you.

Hey @jjsantos3,

Let me know if my post here helps:


That answered my question.

Thank you,


1 Like

You are welcome! :slight_smile: