Hi Carson,
We build our 32-bit app and test it on our device.
We don’t see the white noise issue anymore.
We’ll continue testing this to see if we encounter any other issue.
Thank you for your help.
Thanks,
ttran
Hi Carson,
We build our 32-bit app and test it on our device.
We don’t see the white noise issue anymore.
We’ll continue testing this to see if we encounter any other issue.
Thank you for your help.
Thanks,
ttran
Hi ttran,
Thanks for the info and thanks for your kindness. We will try to find a similar device on our end. Really appreciate it.
Glad you found the way to build the 32-bit version app, I would still like to provide the way to build 32-bit version here:
abiFilters
in gradle file like this to build 32-bit version: ndk {
abiFilters "armeabi-v7a"
}
Also glad to hear that the 32-bit version works well. This info could help us to narrow down the features and libraries that we need to further investigate into.
I will let you know if any updates.
Thanks!
Hi Carson,
Is this video white noise an issue with 64-bit?
We just want to know if this is because of the library or maybe it is our device that causing the problem.
After compiled our app in 32-bit, another component of our app ran a little slower. That’s why we want to see if there is anything we can do on our side beside building the app in 32-bit mode.
Thanks,
ttran
Hi ttran,
Thanks for the reply. We are suspecting that this is an issue with 64-bit and we are still working on this. Some other users also reported this issue on some uncommon devices as well. So far we have not found any clue/pattern on this. We will keep investigating this and let you know if any updates. Pardon the inconvenience caused by this.
Thanks!
Hi Carson,
Thank you for your reply.
If you guys have update for this issue please let us know.
Thanks,
ttran
Thanks Carson.
Ttran stay updated here: https://github.com/zoom/zoom-sdk-android/releases
Thanks,
Tommy
Hi Carson/Tommy,
Let say for a 5 mins video call, any idea what is the file size if we save the call?
Also, is there anyway we can know how much bandwidth a video call used?
Does Zoom keeps track of any of these stats?
Thanks,
ttran
Hey @ttran,
You can get metrics on meetings on the Zoom Dashboard or with these APIs:
As for the file size of a video meeting recording, I’d say around 20mb. You can easily test this by checking the file size of a recording of one of your meetings.
Thanks,
Tommy
Hi Carson,
On our web page, when the host started video calls sometime camera turned on by default and sometime it did not. And sometime host had to admit the other participant and sometime participant just admitted automatically.
On Zoom website, we configured participants to auto connect and camera turn on by default.
We are not sure why these 2 features work sometime and not working other times.
Is there anything else that we should config on Zoom website?
Thanks,
ttran
Hey @ttran,
Are the users who are joining the meetings users under your Zoom account?
If so, you could try locking these settings at the account level so users cannot override:
Thanks,
Tommy
Hi Tommy,
I set these settings for the account and I will try this again.
Thanks,
ttran
Thanks @ttran, let us know if it works!
-Tommy
Hi Tommy,
I set “Join before host” setting to enable but the calls we made yesterday still required host to admit other participants.
Is there anything else I should enable/configure?
On the web, when the host starts an instant meeting, after the meeting connects, it asks host to join via computer audio or call in. Is there anyway we can default connect via computer audio without asking host to choose?
Thanks,
ttran
Hey @ttran,
Please double check the “Waiting Room” setting is off.
https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room
For the Zoom Web Client, here is how to bypass the audio selection screen:
https://zoom.us/wc/{{ meetindID }}/join?prefer=1&un={{ base64Encoded Name }}
Prefer=1 means to default connect with computer audio.
Or you can lock the Join with Computer Audio setting here:
Thanks,
Tommy
Hi Tommy,
I set Audio Type on the account setting but it still popup and ask the host to choose computer audio or telephone.
We are using Zoom Web SDK and there is no url to specify “prefer” query string.
Thanks,
ttran
Hi Tommy,
I make sure Waiting Room setting is off and it seems to be working for me.
Thanks,
ttran
Hey @ttran,
Happy to hear Waiting Room setting off fixed issue.
About the audio on the Web SDK, there are a few configurations you can try:
https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference
https://zoom.github.io/sample-app-web/ZoomMtg.html#init
https://zoom.github.io/sample-app-web/ZoomMtg.html#showJoinAudioFunction
Let me know if either of those help.
Thanks,
Tommy
Hi Carson/Tommy,
We have a camera (USB) connected to our Android device.
When our app joins a call, zoom used another microphone for the call.
Is there anyway I can specify which audio source to use before joining video call?
We have usb camera, and another microphone connected to our device.
Thanks,
ttran
Hi Carson,
We updated our web project to the latest Zoom web sdk 1.7.7.
When the web page tried to join a scheduled meeting I got this error.
“Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.”
Meeting Id: 859 7361 8895
Web sdk signature: MnFBcFc2MEFUTDY0U0VZa19PVlZvUS44NTk3MzYxODg5NS4xNTkwNzk0NTA0MTc0LjEuMVlxSlJUSUxBVUtUU202NnhhV1doT2dMNmt3RUlDdlRMempmUU16Q2FtWT0
Please let me know if you have more details on this error.
Thanks,
ttran
Hi @ttran,
Thanks for the reply. Our Android SDK currently does not support UVC camera, and it is not supported to specify which audio source to use before joining video call, we will select the default audio source from the system.
Regarding the WebSDK question, since I am not working on WebSDK so I might not be the best person to help you. Would you mind starting another thread in the WebSDK section:https://devforum.zoom.us/c/web-sdk/13? One of the WebSDK experts will help you there.
Thanks!