I hope this message finds you well. My name is Daisuke , and I am currently working on a project that involves integrating a survey created using a Japanese service called “FormBridge” with Zoom’s API. I would greatly appreciate your assistance in understanding how to achieve this functionality.
Specifically, I would like to display a FormBridge survey (with parameters included) to participants during a Zoom meeting. My goal is to ensure that the survey is seamlessly presented to participants, either through a direct link, embedded interface, or any other method supported by Zoom’s API.
Could you please provide guidance on the following points?
Is it possible to use Zoom’s API to display external survey forms (such as those created with FormBridge) to meeting participants?
If so, what are the recommended steps or documentation to achieve this integration?
Are there any specific limitations or considerations we should be aware of when using third-party survey tools with Zoom’s API?
If additional information about the FormBridge service or the survey parameters is required, I would be happy to provide further details.
Thank you very much for your time and support. I look forward to your response.
So 1. Specifically, I would like to display a FormBridge survey (with parameters included) to participants during a Zoom meeting. My goal is to ensure that the survey is seamlessly presented to participants, either through a direct link, embedded interface, or any other method supported by Zoom’s API.
So Two things comes to me.
a/ You look at zoom layers and display the questions in the video window of the person in charge.
b/ You use the apps window (which is an html page) to display the questions
Next you need to get reponses
a/ You would have to use reactions or messages in chat to gather responses
b/. You could gather responses from the app window.
If you want to run this centrally from one user, then I would look at A/
My preference would be to use option B.
The issue with option B is that you would need to share the app with everyone in the meeting, but that is relatively easy to support.
Now let’s talk about Formbridge. Are you the creators of that service? Or, how much control do you have over gathering information from that product? Do you have source code, do you have any code, or will you have to create it from scratch?
Most of the windows in Zoom are browser containers, but you still have to put code around elements to display them in those windows.
If you are not the owner of Formbridge, you will have to build everything, and I wonder if that is even worth the effort?
OK, out of the box thinking?
Have you looked at translating the questions from Formbridge into the Zoom built-in poll questions and then taking the answers back?
I apologize for the delay in my response, and thank you for your detailed explanation and suggestions. I would like to share my thoughts and ask for further guidance regarding the implementation of FormBridge surveys in Zoom meetings.
Survey Display Method
I am considering Option B: Using the Zoom App Window to display the survey to participants during the meeting.
Response Collection Method
Similarly, I am planning to use Option B: Using the Zoom App Window to collect responses from participants.
Regarding FormBridge, I am able to obtain iframe code for embedding the survey. However, I am exploring ways to use an API to dynamically display the survey to Zoom participants during the meeting. I am currently unsure where to start researching or how to proceed with this implementation, and I would greatly appreciate your advice.
What I aim to achieve is to create survey forms in FormBridge that include pre-embedded customer information. I would like to seamlessly integrate these surveys into Zoom meetings so that participants can interact with them directly.
If you could provide guidance on the steps I should take or resources I should look into, it would be incredibly helpful.
Thank you in advance for your support, and I look forward to hearing from you.
Earlier, I mentioned that I was considering using FormBridge’s iFrame code along with Zoom’s API to display the survey screen. However, I have since realized that it may also be possible to explore a method involving Zendesk as an intermediary.
If you have any advice or insights on how to implement API integration using Zendesk, I would greatly appreciate your guidance.
Thank you in advance for your support, and I look forward to hearing from you.
I do not see what the use of Zendesk is in this matter.
Do you have a specific form you wish to process, or are you trying to make all forms available?
To keep this simple, you need to be able to put the HTML output of the form into a browser window, and that uses the content.
Is this for your use, or will other zoom accounts want to use this?
You seem to be thinking about using Formbridge content directly, and in that case, it will need to be secure in the eyes of Zoom.
I think your questions are going beyond the remit if a free community service.
Using the Zendesk API, our app takes the Zoom ID stored in each Zendesk ticket to identify the meeting, fetches the corresponding customer details from the ticket, and passes those values to the form so the fields appear pre-filled.
The form is intended solely for our organisation’s Zoom account and will not be exposed to external users. Please let me know if anything is unclear or if you need more information.
I see no point in creating an app to provide all the services when you want a repeated form.
In a webinar, you can link to Zoom’s own survey form or link to an external service.
Suggestions are
You could create a simple app with the questions which are then posted
I wonder about creating an app to detect the end of a meeting and opening a browser page to launch the survey.