Internal Error while joining meeting using Web SDK

Internal Error while joining meeting using Web SDK

Error
I am trying to integrate Web SDK in an ionic angular project. I am getting ‘The server encountered an internal error and was unable to process your request. Error Code 1’.

This happens only when I am trying to access meeting created under a different account rather than my developer account.

Version
1.7.6

Screenshots

  • Browser:[ Safari/Chrome ]

Is there any restriction that we could only join meetings created on the developer account ?

Hey @dorairajs,

Can you please share your code Web SDK snippet, and signature?

Due note that you cannot start external Zoom meetings with the Web SDK. You can only start meetings you own, or join any internal or external meeting.

Thanks,
Tommy

Thank you @tommy. This error went away when we used a paid plan.

1 Like

Hey @dorairajs,

Glad the issue was resolved! :slight_smile:

Thanks,
Tommy