Invalid JWT Token

I have followed the steps for activating the JWT authentication for the API, but apparently every request I make is invalid due to an invalid token. I have tried using the JWT provided on the app page, but with no success. After browsing the forums, I have seen that this may be a caching problem, but I have waited a day and it has not been resolved.


"code": 124,

"message": "Invalid access token."


Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
All of them

Screenshots (If applicable)

Hey @bitstone

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout these related threads that may have the answer you are looking for:

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.


These have not helped and the problem is still there 2 weeks later. Would appreciate some help.

Thank you!

Hey @bitstone,

Can you please email us a copy of the token that’s giving you this error message to If you could include your account details as well, we’ll be able to take a closer look and help debug.


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