Invalid meeting id when retrieving meeting summary (code 300)

API and Webhooks
1

We are currently unable to retrieve the meeting summary from a reviewer, neither through the webhook nor the API.

Webhook - we’re not seeing any incoming requests on our end.
API - we’re receiving the following error when attempting to fetch the meeting summary:

  • {"code":300,"message":"Invalid meeting id."}

Despite this, we are able to access the meeting via the meetings/{meeting_id} endpoint without issue.

When trying to use the meeting’s UUID, we encountered the following error:

  • {"code":3001,"message":"Meeting does not exist: fCKv1/2mSUmRGQ8iOPQd6Q==."

We also attempted to double-encode the UUID, but it resulted in the same error.

The meeting IDs in question are 96963145707 and 98880848322.

2

Hi @mihail265 , I spoke with @catalina.diaz about your issue internally. Can you please send the following via private message (check your notifications) and I can assist you?

  • Client id, developer email, zm-tracking-id from the response header and full API request response
4

@mihail265 ,

Are you using the Get A meeting Summary endpoint when making the request for the meetng summary ?

Also , you are using the UUID returned in the past_meeting API response?

Get past meeting details​

5

I am having the same issue. so the get meeting summary only works with a past meeting UUID?

6

Hi @yingbei can you please confirm that you’ve tried with that value and what are your results?

9

Review (TS1637908) in progress.