Hi @elisa.zoom @MaxM We have an issue with our zoom app auth flow it is showing invalid redirect url error. We have changed our app url from pre-production to production url and then suddenly we are seeing this error.
Our App is approved but not published yet, tried to regenerate authorization url but nothing changed.
Also added the url to Allowlist, but still the same error.
Please help us to fix this issue.
Hi @reyaz.ahmed
Thanks for reaching out to us!
I have created a support ticket on your behalf. You will be getting an email soon from our support team.
cheers,
Elisa
If you changed the production URL of the app you will want to reinstall the app.
However, if you have submitted your application and are looking to change a setting on the production app it will require that you re-submit the application with the new production redirect URL.
However, in the case of re-submitting the process is much quicker as they just have to address the incremental updates.
I hope that helps! If not, please follow up with the support ticket that was created.
@MaxM , We have submitted our app after changing to production URL, and our app is Approved now, but still when we open our app preview and check the documentation path it is showing old url,
And also we have provided our production Direct Landing URL path but when we try to add our app it’s redirecting to home page instead of Direct Landing URL path, and even that path is also the old path not the updated one. Below are the screenshots:
Please help us to fix this issue.
Please follow up with the support ticket that was created, they should be able to assist directly.
