Is it possible to have proper rich text formatting when using inc webhook?

I was wondering if i can have a proper formatting for the text message i’m sending via api through webhook e.g parse the text in md format or html …etc

Hi @Amr1 , which specific endpoints and webhooks are you referring to? Can you please share the exact names/links? We have SMS ability across a few products so I want to be sure.

Hello Gianni,
The specific endpoint and webhook used in is the Zoom Incoming Webhook URL, are:

  • The base endpoint is:
    https://integrations.zoom.us/chat/webhooks/incomingwebhook/

  • The <id> is the unique Zoom webhook identifier.

  • The ?format=full parameter is automatically added for card format; if the card fails, it falls back to ?format=message for plain text.

Hi @Amr1 ,

Ahh I see, this is for the integration Incoming Webhook .

As you mentioned, below is how to send rich text formatting and here is the complete documentation on supported json objects:


If these resources do not resolve your inquiry, please open up a support ticket and make sure to include information from your original post and make it clear you are talking about the integration by including the screenshot and/or the support article link. Officially supported integrations on Zoom App Marketplace are primarily serviced by Zoom Support.