Is it possible to integrate Zoom into our bespoke CRM?

[ERSupermarket]

Following on from this thread it was locked before I could reply to @MaxM 's great help.

I understand that we can now; schedule calls, retrieve a list of archived/upcoming calls, send invite to participents.

However, I have further questions:

1. Can we automatically fetch the video recording once call is completed?
2. Can I integrate the Zoom window e.g. this, within my website when I click start call?
3. Is there a minimum account level needed to use the API/SKDs?

If these could kindly be answred, that would be great!

[MaxM]

Hey @ERSupermarket,

Thank you for reaching out, I’m happy to help! These are great questions.

Can we automatically fetch the video recording once call is completed?

You can use the Recording Completed Webhook. This event will send a POST request to an endpoint of your choosing when a recording is completed.

You can use the download_token along with the download_url that you get from the request to download the recording files.

Can I integrate the Zoom window e.g. this, within my website when I click start call?

We offer a Web SDK that will allow you to embed the power of Zoom on your website. It’s important to note that the Web SDK has some current limitations and varied browser support.

Is there a minimum account level needed to use the API/SKDs?
To build with the Web SDK, you’ll want a Pro Plan or higher

I hope that helps! Let me know if you have any questions.

Thanks,
Max