Thank you for posting in the Developer Forum. Can you share more details about your use case and what you are looking to accomplish? Specifically, what pain points you are currently facing in your development process?
In the place where I work, we use zoom to communicate with each other. Both as video conference and to exchange instant (text) messages.
And daily people ask me to do some chores for them.
Something as simple as “please fix X, it seems broken”.
Due to how my company work, I must go to our ticket tracking system (which happens to be Jira, but it could be anything).
I need to create a ticket.
I need to assign me as the “Assignee” and the person who made the “request” as the reporter.
Only then I can start working in.
This process is repetitive, annoying and time consuming.
I wish I could simply go on the zoom message of the person and and flag it with a specific reaction (for example a ticket icon or a help sign or a panic face or whatever). This reaction should trigger an API call to my webhook.
My webhook could then go to our tracking system (Jira) and there create the ticket, put the message as the header and/or body of the ticket, assign the “assignee” and the “requester”.
Everything automatically, just with me adding tagging one simple message with a specific reaction.
Please feel free to contact me in case of further questions. I’ll be more than happy to help.