Issue with Enabling Registration for Zoom Meeting (Type: 3)

[trimukyoga (Trimuk)]

Details of the Issue:

I am using the Zoom API to create a recurring meeting without a fixed time (type: 3) and enable registration for participants. Despite setting the appropriate options in the payload, I consistently encounter the following error when trying to add a registrant:

Error adding registrant: {
  code: 404,
  message: 'Registration has not been enabled for this meeting: 81707115740.'
}

---

Steps I Have Tried

1. Meeting Type:

   • I am setting type: 3 to create a recurring meeting without a fixed time, as I want the meeting to remain active indefinitely (subject to Zoom’s 365-day activity rule).

2. Payload for Meeting Creation:

   Here’s the payload I am using:

   {
     "topic": "System(Yoga Programs) - Prenatal Yoga",
     "agenda": "Yoga class session details",
     "timezone": "Asia/Kolkata",
     "type": 3,
     "settings": {
       "approval_type": 1,  // Also tried 0 and 2
       "waiting_room": false,
       "registration_type": 1,
       "registrants_email_notification": true
     }
   }
   

3. Behavior Observed:

   • The meeting is created successfully, and I receive a zoomMeeting.id and zoomMeeting.join_url.
   • However, when I attempt to add a registrant to this meeting using the API, I get the 404 error.

4. Tried with Different approval_type:

   • I tested all valid values for approval_type:
     • 0: Automatically approve registrants.
     • 1: Manually approve registrants.
     • 2: No registration required.
   • All attempts resulted in the same error.

5. Account Settings:

   • I have checked the Admin > Account Settings > Meetings page to ensure that registration is enabled for API-created meetings.

6. Meeting Settings Debugging:

   • I logged the response from the createMeeting API call and confirmed the meeting is created with a valid id and join_url.
   • However, I do not see a specific field indicating that registration is enabled in the meeting response.

---

Request for Assistance

Could you help clarify the following?

1. Registration Support for type: 3:

   • Does Zoom API support registration for type: 3 meetings (recurring meetings without a fixed time)?
   • If supported, are there additional settings required to enable registration for such meetings?

2. Default Account Settings:

   • Are there any account-level settings that might override registration settings in the API?

3. Troubleshooting Guidance:

   • Is there a way to explicitly confirm that registration is enabled for a meeting created via API (e.g., specific fields in the meeting creation response)?
   • If this behavior is not expected, could you investigate meeting ID 81707115740 to identify the issue?

---

Environment Details:

• API Endpoint Used:

  • POST /users/{userId}/meetings for creating the meeting.
  • POST /meetings/{meetingId}/registrants for adding registrants.

• Payload for Adding Registrant:

  {
    "email": "testuser@example.com",
    "first_name": "Test",
    "last_name": "User"
  }
  

• Account Type: [Specify your account type: Pro, Business, etc.]

• API Key Permissions: Verified that my API Key has permissions to manage meetings and registrants.

---

Expected Outcome

• Successfully create a recurring meeting without a fixed time (type: 3) that supports registration.
• Successfully add registrants to the meeting.

[elisa.zoom (Elisa)]

Hi @trimukyoga
Thanks for reaching out to us.
Registration is not available for recurring meetings without fixed time.
This feature is only available for recurring meetings with fixed time (type 8)