Issue with MobileData

Zoom sdk intialization working fine with WIFI but not working with Mobile Data.

getting below errorcode
errorCode=3, internalErrorCode=5003

Zoom SDK Version
v4.6.21666.0429
v5.0.24437.0708

Hi @myclassboard, thanks for the post.

There shouldn’t be any difference in functionality using wifi vs mobile data to connect. We have also been unable to produce this on our end. The only possible cause I can think of which could be causing this issue is if you switch from wifi to mobile while trying to initialize the SDK, resulting in your device briefly going offline while the switch occurs. If this is not the case, it is likely an issue with your mobile network.

Thanks!

Dear Jon,
We observed the issue mainly with Reliance JIO MOBILE data network.