I have installed zoom video sdk new version 2.1.5,
I am always getting errors from node_modules, the errors are :
Uncaught TypeError: e.util.isSupportSendVideoFullHD is not a function and Uncaught TypeError: o.util.evaluateAudioStrategy is not a function
My node version is v18.19.0 and react version 18.2.0
I have tried various node version combinations with zoom version combs, but all give the same error
Your node version is not the LTS ( v22.14.0), which is a requirement of the SDK; Additionally the React components require a minimim React version of 18.3.1
I have installed the latest node version (v22.14.0), I have removed my previous node_modules and yarn.lock files, cleared cache using yarn cache clean, and installed “@zoom/videosdk”: “^2.1.10” again
Hi @vic.yang ,
thanks for your response.
I am not sure how to get a session Id here.
We have simply cloned the zoom sample repo from zoom/videosdk-web-sample
We have added the required files from that repo to our project and we are rendering zoom index file when the user hits a particular url (simply executing zoom components when a route is hit) and that url is created based on call time, call Id, duration etc.
Sample url:
…/#/video-call/887981ba-4177-439b-0d04-d4f42bbbd508/0/20/1741771800/30
let me know if we have done anything wrong or if you need more info
Thanks for sharing the problematic session ID with us.
ZmFt9dmzSymQBBo+3P7TZw==
It seems that the issue is caused by a version mismatch between the Video SDK and its dependent assets.
Did you set the second parameter of the client.init method but forget to update the dependent assets to the corresponding version?
If you are using self-deployed dependent assets, make sure to copy the assets from the dist/lib folder of the Video SDK package to your web server for each upgrade.
The config-overrides.js file is outside the src folder.
Thank you for your responses.
We are facing this issue on our production server.(we had to disable video calls for time being)
To give you more context, everything was working good but due to version enforce policy, the video crashed with the errror, minimum version not met.
So, we have upgraded it with yarn install @zoom/videosdk@latest
We removed old yarn.lock files and node_modules, did yarn cache clean and installed packages again.
Node version is v22.14.0 and zoom V^2.1.10
We are happy to share more information if needed.
I am unable to share images here, so had to use code option
I have replaced my code with the code from sample repo for video-footer.tsx.
I am getting a message in my console saying:
HD support is currently limited, and comes with a number of restrictions and limitations. Please visit developerszoomus/docs/video-sdk/web/video/#720p-video for more details
The camera is on but the video feed is not coming.
I manually kept quality = VideoQuality.Video_90P in video-layout-helper.ts, still getting no feed.
I am sharing two session Ids with differnet zoom versions where we are facing similar issue: