Issue With Zoom Webinar Registration


I am currently utilizing your REST API to register individuals for a webinar, following the instructions outlined in this article.

I have successfully created an app on the Zoom App Marketplace with the type “Server-to-Server OAuth” and configured it with the necessary permissions to register individuals for the webinar:

  • View all user webinars (/webinar:read:admin)
  • View and manage all user webinars (/webinar:write:admin)

The registration process involves the following steps:

  1. Requesting an access token (OAuth for user authorized apps).
    2.Creating a JSON object containing the new user’s details (first_name, last_name, email, org, and job_title).
    3.Sending a request to Zoom using the URL: /webinars/{webinarId}/registrants.

I am saving the response from Zoom in a log file, and everything seems to work well for the majority of registrations. However, I encountered an issue with one registration two days ago.

The data for that person was sent to Zoom, and the response was received successfully. The response includes registrant details such as registrant_id, topic, join_url, etc.

Despite the successful response, the registrant does not appear in the Zoom webinar attendees.

Could you please let me know what’s the problem?

Thank you

Hi there,

I created this topic about 40 days ago and still there is no answer for it.