Joining Meeting Timeout Web SDK 1.7.8

Meeting SDK Web
1

I am getting a ‘Joining Meeting Timeout’ with network connectivity on

Screen Shot 2020-06-08 at 6.58.17 PM
Screen Shot 2020-06-08 at 6.58.17 PM704×313 11.2 KB

1 Like
2

Same problem here both meetings and webinars. Mind you I’m only joining.

3

Same with Me here

4

regenerate your API KEYS … worked for me also if you get a

CREATE JSMEDIASKD INSTANCE <<<<<<<<
but no
INIT JSMEDIASDK<<<<<<<<
and ‘join meeting sucess’
(in console).
its possible you dont have enough privilege and should move to pro. I did this and it worked for me but I still have no audio.

5

Your meeting number should be sanitized of whitespace and -

1 Like
6

@Evanatzend Thanks, But that is not whitespaced. Things are working fine when i am generating signature local using ZoomMtg.generateSignature({…});. This problem appears when i am using heroku signature generation url.

1 Like
7 
 ZoomMtg.init({
                leaveUrl: 'http://test-zoom.mystrikingly.com/',
                showMeetingHeader: true,
                isSupportChat: true,
                isSupportCC: true,
                rwcBackup: true,
                videoHeader: true,
                success: function () {
                    //document.getElementById("title").style.visibility = "hidden";
                    toolsZoom.setCookie("meeting_number", zoomConfig.meetingNumber);
                    toolsZoom.setCookie("meeting_pwd", zoomConfig.password);

                    ZoomMtg.init({
                        leaveUrl: location.host,
                        success: function () {

                            toolsZoom.setCookie("meeting_number", zoomConfig.meetingNumber);
                            toolsZoom.setCookie("meeting_pwd", zoomConfig.password);
                            ($.ajax({
                                "url": "https://zoomin.herokuapp.com/",
                                'data': JSON.stringify({
                                    "meetingnumber": zoomConfig.meetingNumber,
                                    "role": 0
                                }),
                                'type': 'POST',
                                'contentType': 'application/json',
                                async: false,
                                success: function (res) {
                                    alert(res.signature)
                                    ZoomMtg.join(
                                        {
                                            meetingNumber: zoomConfig.meetingNumber,
                                            userName: zoomConfig.userName,
                                            signature: res.signature,
                                            apiKey: zoomConfig.apiKey,
                                            passWord: zoomConfig.password,
                                            success: function (res) {
                                                $('#nav-tool').hide();
                                                console.log('join meeting success');
                                            },
                                            error: function (res) {
                                                console.log(res);
                                            }
                                        });
                                },
                                error: function (res) {
                                    console.log(res);
                                }
                            }));
                        }
                    });
                }
            });
        });
8

Have you tried logging to console every stage? I log all is objects in mine

1 Like
9

Yes, logged but error message:undefined there.

10

error zooom
error zooom1361×653 62.3 KB

11

Thanks to @All. Finally Sorted.

2 Likes
12

how did you resolve it? or did it just happen?

1 Like
13

resolved. Thanks @Evanatzend

1 Like
14

rsz_screenshot_from_2020-06-14_12-49-00

@Evanatzend I am getting this error while using the 1.7.8 version. 15 days back i have tested with 1.7.7 its working fine but now I have tested with 1.7.7 and 1.7.8 both versions throws this error, please help me.

15

Can I see your console output?

16

{method: “join”, status: false, result: null, errorMessage: “The current sdk version doesn’t support webinar, please upgrade to the latest version.”, errorCode: 3604}

@Evanatzend This is the console output.

17

You need to change to 1.7.8

18

Its possible you left old code behind.

19

@Evanatzend I have pulled the sample app web code version 1.7.8 from git and replacing the API_KEY and API_SECRET values and added the userEmail key to ZoomMtg.join function. Still, it throws the same error. I have tested the sample app web CDN.

20

Hey @ravikumar,

It appears you are trying to start a webinar, by passing in 1 as the role.

Currently the Web SDK cannot start webinars, it can only join them, by passing in 0 as the role.

Let me know if that clears things up! :slight_smile:

Also thanks for your help on this thread @Evanatzend! :slight_smile:

Thanks,
Tommy