JoinMeeting errorcode=101

Mobile Client SDK Android
#1

Description
i used Mobile SDK for android, when i create zoom meeting it’s fine, but when i click to join, zoom apps open untuk show “preparing meetings”, but after that my zoom apps closed, than on console type “message=joinMeeting errorcode=101”

Which version?
zoom version 5.0.5
SDK latest

Screenshots

photo_2020-06-10_13-04-33
photo_2020-06-10_13-04-33615×1280 10.6 KB

Smartphone (please complete the following information):

  • Device: Asus Zenfone 5
  • OS: android 9
#2

Hi @rizalm57,

Thanks for using Zoom SDK. How often does this happens? Is this reproducible with our demo app? If yes, could you provide the steps to reproduce it?

Thanks!

#3

This always happens, I previously used it about 3 months ago and it runs smoothly, but starting on Tuesday I can’t joinmeeting

#4

Hi @rizalm57,

Could you provide the exact SDK version you are using? We have enabled the GCM encryption for all Zoom account, only the SDK version that supports GCM could start/join meeting(Released at the end of April). Please see the announcement here:https://github.com/zoom/zoom-sdk-android#rotating_light-announcement-rotating_light

Thanks!

#5

version 4.6.21666.0429

#6

Thanks for the reply. Ok, this version supports GCM. Is this happening with our demo app on your device as well? Could you provide the SDK log for us to further investigate?

Thanks!

#7

image
this is my log error

#8

image
image852×521 27.8 KB

and this function for joinMeeting

#9

Hi @rizalm57,

Thanks for the info. The code snippet looks good to me. The error code 101 means “Invalid status”. In order to troubleshoot further, could you follow the instructions here:https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization#2-log-feature to enable and to retrieve the SDK log?

Thanks!

#10