List all Recordings shows only trashed ones

API and Webhooks
1

Description
When I use the api and try to get all the recordings then I only see the ones that are in the trash folder.

Error
no error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

How To Reproduce (If applicable)
Steps to reproduce the behavior:
in the php script we use curl to get the data from https://api.zoom.us/v2/users/" . $user_id . "/recordings?trash=true
where user_id is the user_id that we get when we use the https://api.zoom.us/v2/users the get the right user_id.

Can you tell me why I only see the trashed ones? Because I need the none trashed one to retrieve the download urls.

Thanks in advance

2

Hey @itservices,

in the php script we use curl to get the data from https://api.zoom.us/v2/users/" . $user_id . "/recordings?trash=true

Are you passing the trash parameter with a value set to true in your request URL? I would try removing this or setting it to false.

Let me know if this helps!

Best,
Will

3

If I remove the trash parameter or set this to false then I got no results. So this is not the solution…

4

Hi @itservices,

Are you certain that there are recordings for the user you’re querying? If you can provide the User ID you’re using, I’m happy to look into it for you.

Thanks,
Will

5

Yes, I was sure there are recordings available for this user.
When I added the parameter ?from= date. then I got the recordings so I use it that way.
But without this parameter it don’t show any recordings for this user.

6

Hi @itservices,

Thanks for clarifying—I’m glad you were able to get this working. If you don’t pass a to/from parameter, the default will be just 1 day, which might have been part of your issue.

Best,
Will

7

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