Lost some participants in the meeting when calling api get participants

API Endpoints: Get meeting participant reports (sorry can’t include link)

Description

  • The api only show 40 participants in the room, it missing some of participants after I watch the recording (for example: {“id”: “35-46B4A9EB-D886-42B7-854D-52467C0BC7F9”, “senderName”: “Mỹ Uyên Trương”} was chat in the recording but the in api participants there no “Mỹ Uyên Trương”

How To Reproduce
Steps to reproduce the behavior:

  1. Call the api " Get meeting participant reports" with GET method and query params page_size=300 and uuid = FVz+eL43SaSzeVY2fmEh6g==/
  2. Get the response from api and see only 40 total_records

Hi @duy.bui
Thanks for reaching out to us
Can you please share with me the entire request URL that you are sending when making this API call

sure here it is:

https://api.zoom.us/v2/past_meetings/FVz+eL43SaSzeVY2fmEh6g==/participants?page_size=100

Hi @duy.bui
I will send you a DM , please follow up there

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