Mac Package Distribution File is malformed

The stock download package and the download package for IT administrators has a malformed Distribution File leading to failures processing the pacakge.

Which macOS Client SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Download the Zoom for IT package for macOS
  2. Use a tool like Suspicious Package or Pacifist to review the Distribution File
  3. Look at the Distribution File and see that the Title tag identifies the product as “SU_TITLE” instead of Zoom
  4. Look at the Distribution File and see that there are two tags that refer to two identifiers, one of us which is clearly misspelled.


Device (please complete the following information):

  • Device: [Apple MacBook Air (13-inch, M1)]
  • OS: [macOS Big Sur 11.4]

Additional context

This is breaking our automated processing of the packages on behalf of Zoom clients.

1 Like

Hi @tom.bridge, thanks for using Zoom.

It appears that you are running into an issue with the client. This forum is meant only to assist developers who are integrating our Client SDK into their own applications. For help with the client, please visit our general support page. :slightly_smiling_face: