Mattermost Zoom Plugin

Hello everyone.

I just installed the Mattermos Zoom plugin and set it up (Account Level App) using the following link:

As result, I can’t create meeting rooms and got this message at app level:

Error fetching user: error getting token from token source: oauth2: cannot fetch token: 400 Bad Request
Response: {“reason”:“Invalid client_id or client_secret”,“error”:“invalid_client”}

In the logs:

{“id”:“api.cloud.license_error”,“message”:“Your license does not support cloud requests.”,“detailed_error”:“”,“request_id”:“5ssijutf4frkidgumg6fq6g1ko”,“status_code”:403}

Is it a paid service? I didn’t find this information in any place.

Hi @kassiano
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Unfortunately, we do not provide support for the Mattermos Zoom Plugin cause we did not build it.

But just by looking at the logs that you are sharing, it could be due to the account type that you have, you probably do not have the proper license type to use the said plugin.

Let me know wif there is anything else I can do to help you
Best,
Elisa

1 Like

Thanks for your reply.

If I am not mistaken it is related to ZOOM account type (e.g., a cloud license)?

Since I am using a self-hosted server and in the Mattermost documentation there is no usage restrictions.