Help | Not able to create zoom user using API. It shows Error

API and Webhooks Users and Groups
1

Hi,

I would like to bring an urgent issue to your attention, currently, we are not able to create any Zoom accounts for our users. The Zoom API is showing an error and not allowing us to create accounts. This issue has been occurring for the last 2 weeks .

Please find below the error detail regarding the same for your reference:

{“code”:1001,“message”:“Data error, please contact Zoom customer support.”}

Seeking an appropriate resolution at the earliest.

Thanks.

2

@udit.sawhney

a.Do you have a paid account? Some of our APIs are only available for a paid account
b. Does the user with the same email already exist in your account (active / inactive)?