Description
Hello ,
We are having a strange issues in our Android app which is using the latest version of Zoom SDK. Here are the videos showing the issue. Please have a look and help us how can we fix it?
Case #1 video - https://drive.google.com/file/d/1-9_xcTxasSGK1I_RPjxhDlnUA7Ce-xpk/view?usp=sharing
Case #2 video - https://drive.google.com/file/d/199zMcIp4lR0nWRrR7FW7JR-MZJNJvGR7/view?usp=sharing
Case #1 - In the first video case, the guest seemed to connect to the meeting because there was auditory feedback showing that both the phone and the laptop mics we connected to the meeting. However, the guest stayed stuck on the wait screen.
Case #2 - In this case, the wait screen disappeared and is seemed the guest was being connected to the meeting (you can see on the laptop that a box appeared on the left for the guest’s video). However, neither the guest’s video nor the guest’s audio ever connected to the meeting. Instead, there was just a spinning icon in the middle of the guest’s screen. (Note: We are using the windows version of our app using the latest SDK of zoom to host a meeting).