Meeting SDK cross-account join policy

Hello @gfortin

Thank you for raising this issue. I will DM you to get the app-specific details to help further.

Best,

Hello @yoon.conner , any update on the issue, it is really urgent for us. thank you again for your support.

Hi @yoon.conner, we are still getting error 4011 when using external meetings, even when the app is published.

Thank you for raising this issue. I will DM you to get the app-specific details to help further.

Best,

Hi @yoon.conner, our app is published but we are still getting errors with external meetings. Can you please help. We are not able to onboard customers due to this. Appreciate your urgent support. Thanks.

Hello @rk_7thgear

Thank you for raising this issue. I will DM you to get the app-specific details to help further.

Best,

Hey @yoon.conner We have the same error, unable to use the app in external domains despite app being approved

Hello @altair

Thank you for raising this issue. I will DM you to get the app-specific details to help further.

Best,

Hello,

I am also getting the same error,
Getting 6601 for meeting status even though app is reviewed approved and published in the market place, But if the meeting created with the account owner then others can join without a problem,
Please be kind enough on help on this.

Market place details (Not able to attach screenshot)
BoardPAC LIVE
Published
Updated Jan 08 10:14 AM
Meeting SDK
Intend to publish: Yes
User Managed

Hello @yoon.conner and Zoom staffs.

We recently posted a question regarding this URL in this forum.

Although we previously submitted for review and received approval, we are concerned that the approval may have been revoked or that technical issues have arisen, leading to initialization failures with production credentials.

We would appreciate your support, and since this may be an app-specific issue, please send us DM.

have you resolved bro ? am getting also same problem,

hello bro, have you resolve the issue, am getting same!

Hello @Riddhi

I will DM you get the app specific information to assist further

Best,

@yoon.conner
hello, am getting error code 5 & Internal code 124 from yesterday..

here is my jwt token
JWTeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzZGtLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJhcHBLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJpYXQiOjE3NDk4MzA3ODYsImV4cCI6MTc0OTgzNDM4NiwidG9rZW5FeHAiOjE3NDk4MzQzODYsInJvbGUiOjB9.pAOUPAOT89sj6_gBTxksConpkcZA10L4D4picLdzRz8

it was working fine from last 21 days!, now from yesterday getting this type,
can you help me..

Hi @Riddhi are you still having this issue??
cc @yoon.conner

no its resolved !, thanks

can you help me this topic ?
topic link : 720p not working in Zoom Meeting SDK after Pro upgrade