Message could not send

When trying to send any image in a Chat, the image does not send and RED Text error reports: “Message could not send”.
Always worked well, until 24 hours ago! :frowning:

Which version?
ZOOM Mac v5.0.2 or lower

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. drag in image to chat window
  2. press enter to send chat
  3. See error
    Test still sends, but no image is sent


Smartphone (please complete the following information):

  • Device: any Mac desktop, MacBook, iMac
  • OS: Mac OSX
  • Version: Mojave 10.14.latest Mojave

Additional context
as above

Hi jamesOC,

Thanks for the post. It seems like you are facing issues with Zoom Client. As this forum is for Marketplace apps, we do not have any visibilities regarding the issues with Zoom Client. Please contact Zoom support at and one of the Zoom experts will be happy to assist you.