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API Endpoint(s) and/or Zoom API Event(s)
Response content from https://api.zoom.us/v2/phone/sms/sessions?from=2025-11-21T00:00:00Z&to=2025-12-08T00:00:00Z&page_size=100: ~~|!rn!|~~{“from”:“2025-11-21T00:00:00Z”,“to”:“2025-12-08T00:00:00Z”,“next_page_token”:“”,“page_size”:100,“sms_sessions”:[{“participants”:[{“is_session_owner”:false,“phone_number”:“18161111743”},{“is_session_owner”:false,“phone_number”:“11111291621”},{“is_session_owner”:false,“phone_number”:“11111898091”},{“owner”:{“type”:“user”,“id”:“cflvQETDT12ugrrcXNaVNw”},“is_session_owner”:true,“phone_number”:“1111817886”,“display_name”:“Erica Mason”}],“session_id”:“671e82ff5a1c054e8ebddce38957e2f7”,“last_access_time”:“2025-11-25T20:24:56Z”,“session_type”:“user”}]}
Description
We are using the Phone SMS Sessions API to capture all SMS sessions in our environment for archiving purposes. When we attempt to capture all sessions within a given timeframe, there are sessions that are missing from the API response.
Error?
No errors applicable.
How To Reproduce
Steps to reproduce the behavior:
1. Generate some SMS content with text, images, emojis, etc. This data should contain SMS with only one person & SMS with a group of people.
2. Call the phone/sms/sessions api with the designated timeframe of collection.
3. Notice that not all sessions are included in the API response.