No callback from lowerallhands function

Meeting SDK Windows
1

Description
There is no callback on onLowOrRaiseHandStatusChanged when runs IMeetingParticipantsController.LowerAllHands()

Which Windows Client SDK version?
zoom_sdk_demo 5.5.7681.0323_x86

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. add callback code on onLowOrRaiseHandStatusChanged()
  2. run demo app and join a meeting.
  3. raise hand from demo app
  4. lowerallhands from host
  5. there is call back triggered on onLowOrRaiseHandStatusChanged

Screenshots
image

Device (please complete the following information):

  • Device: Lenovo Thinkpad S2
  • OS: Windows 10

Additional context
Add any other context about the problem here.

2

Same issue in my app. Had to add a checker to the program loop, very inefficient

3

Hey @aaronxu33,

Thanks for using the dev forum!

Are you receiving other callbacks successfully? Does this happen in the C++ SDK as well?

Thanks!
Michael

4

Thanks for the reply.

It runs well when someone raisehand or lowerhand.

I didn’t try C++ , just found it on C# wrapper

5

Hey @aaronxu33,

Sorry if I am misunderstanding, is your issue now resolved?

Thanks!
Michael

6

No, I mean it runs well when someone raisehand or lowerhand, but it doesn’t work when host LowerAllHands.

7

Hey @aaronxu33,

Can you try updating to the latest version?

Thanks!
Michael

8

Hi Michael,

I did try on zoom-c-sharp-wrapper-5.5.12511.0422.
Same issue - there is no callback when lowerallhands.

Aaron

9

Hey @aaronxu33,

I am seeing the same issue in the C++ SDK, will submit a bug report for this.

Thanks!
Michael

10

Hi Michael,
Thanks for the reply and confirmation of this issue.
is there a schedule for this bug fixing?

Aaron

11

Hey @aaronxu33,

We will try to have this in the version after next. No timeline quite yet.

Thanks!
Michael