Not able to access contacts or send direct messages to my contact

API and Webhooks Chat
1

Description
Unable to send chat messages to my contacts using email. The contacts show in UI in zoom account but when trying to hit the getContacts endpoint then don’t get any other in response.

How To Reproduce
Steps to reproduce the behavior:

  1. Request URL / Headers - url = “https://api.zoom.us/v2/chat/users/mailagent@mathisys.com/messages”
    headers = {“Content-Type”: “application/json”, “Authorization”: "Bearer " + ACCESS_TOKEN}
  2. Errors - {“code”:300,“message”:“User does not exist: prashit.raj@mathisys-india.com.”}
2

Hi @mailagent
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here.
Have you tried calling the List user’s contacts? to get a list of the contacts in your account?

3

yes the user is present in my external contact

4

Interesing, @mailagent
I am not able to replicate this behavior. I am able to send messages to my contacts using my oauth app