Not able to retrieve survey data

API and Webhooks Webinars
1

Attempting to retrieve the survey for a webinar held on July 12, ID=81775364029. Using API URL of https://api.zoom.us/v2/webinars/81775364029/survey

When I run a report from with the Zoom Reports, it does include one survey result

When I attempt to retrieve the same survey through the API, the only result I receive is {“show_in_the_browser”:true,“show_in_the_follow_up_email”:false}. No information is in the ‘questions’ portion of the JSON response message

I need to be able to retrieve the questions and the response from each audience member to each question

2

Hi @akgorrell
Thanks for reaching out to us and welcome to our community!
Unfortunately, the endpoint you are calling will only return information about the webinar survey and not the responses.

I am looking internally to see the status of this Feature Request that has been created in the past.
I will keep you updated.
Cheers,
Elisa

3

Thank you - the JSON schema indicated at Zoom Meeting API includes a section called ‘questions’. Not sure if this is intentional or not?

4

Yes @akgorrell
The questions that are included in the survey but not the answers that people give

5

Hi Elisa! Was wondering if you’ve found anything about an existing enhancement that would allow us to retrieve actual responses from Zoom Surveys?

1 Like
6

Hi @akgorrell
I looked internally and the Feature request exists but it is not available yet.

7

Hi Team,

As per our business need, we want to retrieve zoom webinar survey response via api. I am unable to find attendees survey response in api, how do I get such data using zoom webinar api ?

Any updates whether zoom webinar survey responses are supported by api or not ?

What can be possible workaround to get such survey responses ?

8

Any updates ? Pl advise.

9

Hey @rasheshmg
We do have an endpoint available. Please review our docs here:

10

The link you provided talks about Meeting, I am looking for survey for zoom webinar. Is link still works ?

Also, as per article provided, is it fair to say that

  1. App AUTH should be granted report:read:webinar_Survey:admin access
  2. Our Zoom license should have Pro Or Higher plan ?
    Is above understanding correct ?
  3. Are we allow to pull zoom webinar survey question/answer using webinarID instead of UUID or we must use webinar uuid ?
  4. Can i have code snippet for microsoft powerbi query to pull zoom webinar survey data for any of webinar id ?

Appreciate any assistance on this.

11

hey @rasheshmg
Yes, this endpoint is available for webinars too

You will find the answer to those questions in the Docs

13

Hi Elisa,
After granting required role to OAUTH app, we are able to view survey response in expected format in our LAB account.

However in our prod zoom enterprise account, I’m unable to view survey result. Below scopes are assigned to OAUTH app

report:read:webinar_survey:admin
report:read:meeting_survey:admin
webinar:read:survey:admin

Is there any extra role to be assigned ?
Any webinar setup/survey configuration needs to be validated ?

Please advise.

14

Any updates Elisa ? Appreciate any direction on this.

We are trying to send request via Postman and it does not return any result but business is able to download report manually and find results.
Since we have an enterprise account, how do we setup a call with zoom support to go through this issue in detail ?

15

Hey @rasheshmg
Sorry for the late reply here. I did not see your response.
Have you been able to fix this?